Group Customer Network

Project Background

The customer has more than 1,500 department stores, cinemas, hotels and children's entertainment centres around the world. All of these subsidiaries are connected to the head office and IDC via dedicated lines, and the customer was looking for a total solution to further expand network coverage and improve network availability.

Challenges

• Customers want to improve network flexibility and availability, but the cost is relatively high.
• As the business expands, it becomes difficult to achieve full network coverage.
• IT staff do not have visualisation tools to monitor such a large network.

User Benefits

• Redirect critical business to dedicated line to ensure SLA compliance and boost its utilization rate.
• Visualisation of overall management, minimising investment.
• Increased redundancy and reliability.

Solution Overview

By leveraging a cloud phone matrix account layout, we establish a matrix-based automated operation tool that provides capabilities such as "matrix account auto-management" and "content auto-push." This enables automated account growth and assists TikTok cross-border e-commerce customers with traffic diversion.

Functional Modules

1. Store Account Setup and Verification

Help merchants automatically set up store accounts on the TikTok platform and complete necessary verification processes to ensure legal operation on the platform.

2. Matrix Batch Account Nurturing

Automatically perform batch operations such as gifting, commenting, liking, sharing, advertising, and adding product links (e.g., "little yellow cart") to ensure normal account operation.

3. Enhancing Account Activity

Simulate real user behavior by automatically browsing videos, following similar accounts, and posting short videos to increase account activity and achieve follower growth.

Core Value

• Automated Operations: Reduces manual intervention and lowers operational costs.
• Efficient Follower Growth: Simulates real user behavior to improve account weight and exposure.
• Legal Compliance: Ensures all operations comply with platform rules to protect merchant interests.

Solution Overview

Based on cloud phones, with GPU hardware acceleration and audio/video stream interface support, this solution enables mobile games to run smoothly in the cloud.

Core Features

1. Cloud-based Operation Optimization

• Combining GPU hardware acceleration and audio/video stream interface support ensures high-quality graphics and a smooth experience for mobile games running in the cloud.

2. Seamless Multi-terminal Access

• Supports access from multiple terminal devices such as PCs, smartphones, tablets, and smart large screens.
• No download or installation required; users can play various 3A games anytime and anywhere.

3. 7x24 Hours Stable Operation

• Long-term online availability without shutdowns, disconnections, or overheating.
• Automatic fault detection and recovery to ensure service stability.

4. Cost Optimization and Operational Improvement

• Reduces labor costs and improves operational efficiency and effectiveness.

Core Value

• High Efficiency and Stability: Provides a 24/7 stable operating environment to ensure user experience.
• Cross-platform Support: Meets the needs of multi-terminal users, increasing market coverage.
• Cost Reduction: Automated maintenance reduces human resource investment, enhancing overall operational benefits.